Risk and crisis communication : navigating the tensions between organizations and the public /

This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually descri...

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Bibliographic Details
Other Authors: Littlefield, Robert S., 1952- (Editor), Sellnow, Timothy L. (Timothy Lester), 1960- (Editor)
Format: Electronic eBook
Language:English
Published: Lanham : Lexington Books, 2015.
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Online Access: Full text (Emmanuel users only)