Citizens, politicians, and providers : the Latin American experience with service delivery reform /

"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American...

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Bibliographic Details
Other Authors: Fiszbein, Ariel
Format: Electronic eBook
Language:English
Published: Washington, DC : World Bank, ©2005.
Series:World Bank e-Library.
Subjects:
Online Access: Full text (Emmanuel users only)