Citizens, politicians, and providers : the Latin American experience with service delivery reform /
"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American...
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Format: | Electronic eBook |
Language: | English |
Published: |
Washington, DC :
World Bank,
©2005.
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Series: | World Bank e-Library.
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Online Access: |
Full text (Emmanuel users only) |