It's all about relationships : what ITIL doesn't tell you /
As more companies begin an adopt/adapt initiative based on ITIL guidance, they quickly realize that looking at single processes in isolation is not enough. To benefit fully from the framework, companies have to look at the relationships between processes, understanding upstream and downstream impact...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Government Document Electronic eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire, United Kingdom :
IT Governance Publishing,
[2013]
|
| Subjects: | |
| Online Access: |
Full text (Emmanuel users only) |