Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results /
Phenomenal customer service can't be put into words. Or can it? Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant--but knowing the right words to use can make all the difference. Powerful Phrases for Effective Customer Service shares ove...
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
AMACOM,
[2012]
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| Subjects: | |
| Online Access: |
Full text (Emmanuel users only) |