What were they thinking? : crisis communication : the good, the bad, and the totally clueless /

Some corporations spend millions of dollars on so-called?crisis communication plans.? Others offer lip service, avoiding the subject like the plague. They simply hope for the best, praying that they never face a crisis. Either way, as Steve Adubato says,?Wishful thinking is no substitute for a strat...

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Bibliographic Details
Main Author: Adubato, Steve
Format: Electronic eBook
Language:English
Published: New Brunswick, N.J. : Rutgers University Press, ©2008.
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Online Access: Full text (Emmanuel users only)