Mastering difficult conversations. Communicating with people on the job /
Demonstrates effective person-to-person communication in an organization. Addresses the three A's of communicating with people on the job: Attitude, Awareness and Attentiveness. Highlights problems that occur when people fail to make the attitude, awareness or attentiveness grade and includes t...
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| Format: | Electronic Video |
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| Language: | English |
| Published: |
Bethesda, MD :
Columbia Books,
1998.
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| Series: | Human resource management online (video)
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| Subjects: | |
| Online Access: |
Full text (Emmanuel users only) |