2 minutes to success : Handling a complainer /

Being surrounded by complainers is hard, but as Peter Quarry points out, there are ways to handle them. You can acknowledge what they're saying, showing empathy and putting forward positive solutions. If they persist, and especially if you work with them, it is best to ignore them, since what t...

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Bibliographic Details
Format: Electronic Video
Language:English
Published: [South Melbourne, Victoria] : Seven Dimensions, [2020]
Series:2 minutes to success.
Subjects:
Online Access: Full text (Emmanuel users only)