Mastering difficult conversations. How to SHINE in difficult management situations /

This video focuses on how employers handle difficult managerial situations with employees.

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Bibliographic Details
Other Authors:	Sandford, Pete (Director) (Director), Schuster, Jennifer (Producer)
Format:	Electronic Video
Language:	English
Published:	Bethesda, MD : Columbia Books, 2002.
Series:	Human resource management online (video)
Subjects:	Business communication. Office management. Organizational effectiveness. Personnel management. Industrial relations. Instructional films.
Online Access:	Full text (Emmanuel users only)

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Full text (Emmanuel users only)