Strategic Issues Management : Organizations and Public Policy Challenges.

Strategic Issues Management explores the strategic planning options that organizations can employ to address crucial public policy issues, engage in collaborative decision making, get the organization's "house" in order, engage in tough defense and smart offense, and monitor opinion c...

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Bibliographic Details
Main Author: Heath, Dr. Robert L.
Other Authors: Palenchar, Dr. Michael James J.
Format: Electronic eBook
Language:English
Published: Thousand Oaks : SAGE Publications, 2008.
Subjects:
Online Access: Full text (Emmanuel users only)
Table of Contents:
  • Cover; Contents; Preface; Chapter 1
  • A Foundation of Community: Issues Management as an Organizational and Academic Discipline; Chapter 2
  • Historical Foundations: A Search for Order; Chapter 3
  • Scouting the Terrain: Scanning, Identifying, Monitoring, Analyzing, and Priority Setting; Chapter 4
  • Corporate Social Responsibility (CSR): Getting the House in Order; Chapter 5
  • Special Interest Activists as Foes or Allies; Chapter 6
  • Issues Communication: Argument Structures and Zones of Meaning; Chapter 7
  • Obligations and Constraints on Issues Communication
  • Chapter 8
  • Issues Management and Crisis CommunicationChapter 9
  • Issues Management and Risk Communication: Balancing Public Well-Being With Technology; Chapter 10
  • Brand Equity and Organizational Reputation: Marketing and SIM; References; Index; About the Authors