Customer-Driven Disruption : Five Strategies to Stay Ahead of the Curve.

Businesses worry about new technologies, but customers are the ultimate disruptors. This book offers bold strategies for making sure you understand your customers and keep up with their ever-changing needs. --

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Bibliographic Details
Main Author: Sarkar, Suman
Format: Electronic eBook
Language:English
Published: Oakland : Berrett-Koehler Publishers, Incorporated, 2019.
Subjects:
Online Access: Full text (Emmanuel users only)
Description
Summary:Businesses worry about new technologies, but customers are the ultimate disruptors. This book offers bold strategies for making sure you understand your customers and keep up with their ever-changing needs. --
Physical Description:1 online resource (188 pages)
ISBN:9781523099771
1523099771
9781523099764
1523099763
9781523099795
1523099798
Source of Description, Etc. Note:Print version record.