Usability testing for library websites : a hands-on guide /

Unless you're the librarian who set them up, online library services can be hard to navigate. In fact, many users give up in frustration without ever finding what they're looking for. Nowadays, many of the search and retrieval services that previously were database-driven are now Web-based...

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Bibliographic Details
Main Author: Norlin, Elaina
Other Authors: Winters, CM!
Format: Electronic eBook
Language:English
Published: Chicago : American Library Association, ©2002.
Subjects:
Online Access: Full text (Emmanuel users only)
Table of Contents:
  • FIGURES; PREFACE; ACKNOWLEDGMENTS; 1 Foundations of Usability Testing; 2 Web Design Guidelines; 3 Getting Buy-in; 4 Preassessment and Planning; 5 Preparing and Evaluating the Usability Test; 6 Usability Testing Example; Additional Readings; INDEX