AMA business boot camp : management and leadership fundamentals that will see you successfully through your career /
The collective wisdom of The American Management Association-right at your fingertips.
Saved in:
| Main Author: | |
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| Corporate Author: | |
| Format: | Electronic Software eBook |
| Language: | English |
| Published: |
New York :
Amacom,
2012.
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| Subjects: | |
| Online Access: |
Full text (Emmanuel users only) |
MARC
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| 245 | 1 | 0 | |a AMA business boot camp : |b management and leadership fundamentals that will see you successfully through your career / |c Edward T. Reilly. |
| 246 | 3 | 0 | |a Business boot camp |
| 260 | |a New York : |b Amacom, |c 2012. | ||
| 300 | |a 1 online resource | ||
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| 505 | 0 | |a Cover; Contents; Acknowledgments; Preface; A Guide to Using This Book; SECTION I: Essential Management Skills; CHAPTER 1: Basic Management; The Roles of Manager; Creating the Right Environment; The Nature of Decision Making; Characteristics of a Healthy Workplace; Effective Communication: Honing the Key Skill; The Content of Business Communication; Communication Process; Questioning Styles; Elements of Communication; Purposeful Communication-The Skill in Service; Using Communication to Manage Up; Communicating Organizational Goals; Running Effective Meetings; CHAPTER 2: Performance Management. | |
| 505 | 8 | |a The Process of ManagingTools of Managing; Fundamentals of Motivation; Herzberg's Model; Countering Workplace Dissatisfaction; Uncovering Employees' Motivators; Delegation for Growth and Development; Two-Way Benefits of Delegating; The Process of Delegating; When to Delegate-and When Not To; Coaching to Boost Performance; Occasions for Coaching; The Process of Coaching; The Mechanics of Coaching; CHAPTER 3: Managing Staff Changes; Dealing with Change; Reasons for Hiring; Right Fit; Fluctuating Economy; Variable Skill Levels; Loyalty and Commitment; Outsourcing; Personnel Expectations. | |
| 505 | 8 | |a The Hiring Process-RecruitingThe Hiring Process-Interviewing; General Competency; Job-Specific Competency; Interview Format; Active Listening; Selection Guidelines; CHAPTER 4: Managing Projects; The Triple Constraints; The Project Team; Project Flow; Differentiating Operations from Projects; Initiating a Project; Planning a Project; Executing a Project; Completing a Project; Case Study 1: Moderate Complexity Project; Case Study 2: High-Risk Project; SECTION I: Action Items; SECTION II: Senior Management Skills; CHAPTER 5: Strategic Thinking; Why Managers Need to Think Strategically. | |
| 505 | 8 | |a A Strategic Frame of ReferenceElements of the Strategic Frame of Reference; Understanding the Operational Mission; The Anatomy of a Strategic Vision; Understanding Customer Sensitivities; Creating a Strategic Advantage; Making the Vision a Reality; CHAPTER 6: Leadership; Leadership Self-Assessment; Behavior of a Leader; Measures of Success; Leveraging Your Leadership Style; Leadership Image; Building Power and Influence; Assessment #1: Your Power Potential; Assessment #2: Your Power Profile; Assessment #3: Group Leadership Qualities; Influence; Enlightened Office Politics. | |
| 505 | 8 | |a Motivating Difficult PeopleThe Staller; The Emotional Hothead; The Complainer; The Backstabber; Ms. or Mr. Perfect; SECTION II: Action Items; APPENDIX A: Self-Assessment on Comfort Level with Delegation; APPENDIX B: Coaching Planning Worksheet; APPENDIX C: Project Management Planning Template; GLOSSARY; A; C; D; E; F; G; H; I; M; N; O; P; R; S; T; W; INDEX; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y. | |
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| 520 | |a The collective wisdom of The American Management Association-right at your fingertips. | ||
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